HackerCove Technologies OPC Pvt. Ltd. -
HackerCove Technologies OPC Pvt. Ltd. ("HackerCove," "we," "us," or "our") strives to provide high-quality services. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines the conditions under which refunds may be issued for our various services.
**1. Training Programs and Workshops:**
* **Cancellations by HackerCove:** If HackerCove cancels a training program or workshop, participants will receive a full refund of the fees paid. Alternatively, participants may choose to transfer their registration to a rescheduled session or another available program.
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**Cancellations by Participant:**
* Cancellations made by the participant more than [Number] days before the training/workshop start date will be eligible for a full refund, less a [Percentage or Fixed Amount] administrative fee.
* Cancellations made by the participant between [Number] and [Number] days before the training/workshop start date will be eligible for a [Percentage]% refund of the fees paid.
* Cancellations made by the participant within [Number] days of the training/workshop start date are not eligible for a refund. However, under extenuating circumstances and at HackerCove's sole discretion, a partial refund or credit towards a future training program may be considered.
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**No-Shows:** Participants who do not attend a training program or workshop without prior notice will not be eligible for a refund.
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**Transfer of Registration:** Transferring a registration to another individual may be permitted, subject to HackerCove's approval and any applicable administrative fees.
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*2. Internships:**
* Internships are typically unpaid, therefore, no refund is applicable.
**3. Penetration Testing, Vulnerability Assessments, and Other Security Services:**
* Refunds for these services are handled on a case-by-case basis and are subject to the specific terms outlined in the service agreement or proposal.
* Generally, refunds are not issued once the service has commenced, as these services involve significant resource allocation and expertise.
* If a dispute arises regarding the deliverables or quality of the service, HackerCove will work with the client in good faith to resolve the issue. Refunds or credits may be considered at HackerCove's sole discretion.
**4. Source Code Review:**
* Similar to other security services, refunds for source code review are handled on a case-by-case basis and are subject to the specific terms outlined in the service agreement or proposal.
* Due to the nature of source code review, refunds are typically not issued once the review process has begun.
**5. General Refund Conditions:**
* All refund requests must be submitted in writing to [Insert Email Address or Contact Address].
* Refunds will be processed within [Number] business days of approval.
* Refunds will be issued to the original payment method.
* HackerCove reserves the right to modify this Refund Policy at any time without notice.
**6. Exceptions:**
* HackerCove may consider exceptions to this Refund Policy under extenuating circumstances, such as medical emergencies or other unforeseen events. All such requests will be reviewed on a case-by-case basis and are subject to HackerCove's sole discretion.
**Contact Us:**
If you have any questions about this Refund Policy, please contact us at:
HackerCove Technologies OPC Pvt. Ltd.
#168, 5th main road, Dwarakanagara, Channasandra, RR nagar, Bengaluru - 560098, Karnataka, India
Ph no - +91 7348983841
Email - contact@hackarcove.com
kaushik@hackarcove.com
